Key Account Manager - Energy & Industry Offshore

Reference No: 13932

What's the role?

We’re looking for customer-focused Key account manager with strong business acumen to join our high-performing team.

Who is Hilti?

If you’re new to our industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and first-rate service. With some 29,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.

What does the role involve?

The Key Account manager role is a sales role in the Offshore segment of the Energy and Industry team. As a Key Account Manager, you will be focusing on a portfolio of key accounts important for the Offshore segment in Singapore.

Ours is a model of professional, consultative selling and it’s a hands-on job. It means rolling up your sleeves to demonstrate some of the most pioneering products in the industry, while selling our state-of-the-art software along with all the services and aftercare that come with the Hilti name. Far from traditional cold calling, it’s about building relationships with warm and responsive customers and helping them find the most innovative and cost-efficient solutions for their needs. Understanding customers’ needs and transforming it into our business opportunities will be crucial at all times.

Principal Functions and Accountabilities include:

Achieve company’s objectives by meeting sales targets from assigned territory. Having good understanding of customer’s business (application & buying behavior) and offshore segment know-how is a must.
Developing customer base by building good relationships with key customers. Strengthen customer bonding through regular visits and ferret out all business opportunities.
Constantly aware of market conditions and communicate them to the team and management. (such as opportunities, threats, competitive information, trends)
Cross-functional collaboration such as liaise and co-ordinate closely with the Marketing Team to develop and implement promotional activities targeted at the assigned trades.

93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.

What do we offer?

We’ll give you what you need to excel in your role, including ongoing training from the start. Your responsibilities will be great and, with them, we'll give you the freedom and autonomy to do whatever it takes to deliver outstanding results.

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
On top of these, we have a thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit and further our teams personally and professionally.

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.

What you need is:

  • Bachelor’s degree in engineering preferably Civil, Mechanical or Electrical.
  • At least 3- 5 years of sales experience in managing accounts with proven success record
  • An experience with or within Energy Projects in Singapore is preferred. Existing network with Singapore EPCs, yards and owners is a plus.
  • Technical mindset and understanding of dynamics in offshore business
  • Excellent communication and presentation skills
  • Strong planning and organizational skills, independent, dynamic and highly motivated
  • Due to the nature of the role, a driving license is essential

“How am I going to sell power tools? I’ve never drilled a hole in my life! That’s what I thought when I first joined Hilti, but it’s really not like that. It’s about nurturing your strengths and being rewarded for hard work.”

- James, Customer service representative (sales)

Similar Jobs at Hilti


As an account manager, you will directly report to Sales Manager. Professional knowledge in products, market and service are fundamental to the role as key responsibilities involve developing and growing the assigned sales territories.


Want to break the routine? Our office-based roles put you at the cutting edge of corporate innovation, where the culture is dynamic, the pace is fast and you get to sit in the driver’s seat. 

Find out about our office based roles